Strategic Sectors

BPO/KPO/ITO


The BPO, KPO and IT industry was practically non-existent in Pereira and Risaralda up until three years ago. However, given the strategic location, access, and qualified human talent, and above all, the support and articulation of so many institutions around the industry, it has been gaining more and more importance for different local players.

Today, the industry contributes more than 3,000 direct jobs, which compared to employment levels of 15,000 in intermediate cities similar to ours, sets an important base in terms of the existence of human talent that is familiar with the sector but also a great potential for growth that will not affect the rotation levels in companies already settled in. In fact, despite all the different types of services that operate from Pereira for the rest of the world, rotation rates are only between 3% for 4%.

Lastly, bearing in mind the importance of the sector as one of the highest priority for the progress of the city and the department, a series of incentives have been designed around its operational infrastructure, training, and availability of human talent that allow us to offer very competitive conditions that guarantee the durability and stability of said operations in the region.
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metalworking industry

The Metalwork sector in Risaralda, understood as the industrial activity aimed at the transformation of metal and steel, has been for several years one of the regional economy?s most representative sectors due to the importance of its contributions in terms of industrial production and job creation. The characteristics of the companies in this sector that operate in Risaralda prove that one of the region?s great strengths lies in areas such as production of machinery and equipment and transportation equipment, subsectors that have grown close to 80% and 50% respectively in 2011 as compared to the year before (source DANE). The experience in subcontracting, the integration of international production standards, the capacity for flexible production, the awareness of the benefits of partnership among local companies and the absence of trade unions in the region help consolidate the region?s corporate sector as an excellent strategic ally for international companies that are seeking local productive chains.

Additionally, strengths in terms of academic technical, technological, and professional industry-related programs in the region through educational institutions guarantee the availability of highly qualified human resources for companies in this sector. Also, from a logistic and distribution point of view, Risaralda is an excellent platform for metalwork companies that seek to run international and national trade operations.

Lastly, bearing in mind the importance of the sector as one of the highest priority for the progress of the city and the department, a series of incentives have been designed around its operational infrastructure, training, and availability of human talent that allow us to offer very competitive conditions that guarantee the durability and stability of said operations in the region.
 



TEXTILES AND CLOTHING


The dressmaking sector has had a great impact in the region?s economy. The strengths in high quality design and production, leveraged by local businesses? consolidated nationwide distribution and commercialization schemes and combined with abundance of qualified and competitive human talent and a privileged location allow Risaralda to position itself as an important production platform for the companies in this sector. The wonderful possibilities for generating strategic alliances and productive chains with companies already nestled in the region make tending to the national Colombian market easies, as well as international markets with which Colombia has developed commercial alliances.

Likewise, bearing in mind the importance of the sector as one of the highest priority for the progress of the city and the department, a series of incentives have been designed around its operational infrastructure, training, and availability of human talent that allow us to offer very competitive conditions that guarantee the durability and stability of said operations in the region.